On-demand activities
Find the right on-demand learning activities for you. Labs are short learning activities that teach you a specific lesson by giving you direct, temporary, hands-on access to real cloud resources. Courses are longer activities, consisting of several modules made of videos, documents, hands-on labs and quizzes. Finally, quests are similar, but are usually shorter and contain only labs.
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Lab Featured Dialogflow Logging and Monitoring in Operations Suite
In this lab you will learn how to use Dialogflow tools to troubleshoot your Virtual Agent.
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Lab Featured Managing Environments with Dialogflow CX
In this lab, you'll explore Managing Environments with Dialogflow.
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Lab Featured Dialogflow CX: Contextual Intents
In this lab you will learn how to use some advanced Dialogflow CX features, like how to let a user ask your virtual agent to repeat what it said; let the user ask common questions from your FAQ in the middle of another conversation; ask context-sensitive questions, and add conversational branching and looping base…
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Lab Featured Dialogflow CX: Enable IVR Features for your Voice Agent
Build a conversational agent that include IVR features that Dialogflow CX provides.
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Course Featured Building a Virtual Agent with Dialogflow CX
Learn how to build a basic virtual agent for your contact center using Dialogflow CX.
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Course Featured Conversational AI on Vertex AI and Dialogflow CX
In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy ge…
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Lab Featured Dialogflow CX: Managing Environments
In this lab you will continue using a virtual agent and learn how to create versions, environments, and test your bot
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Lab Featured Dialogflow CX: Parameter Manipulation
In this lab you will use regular expressions to do parameter validation (e.g., on a PNR Number) and reset parameters to null when the user starts a new flow of conversation.