On-demand activities

Find the right on-demand learning activities for you. Labs are short learning activities that teach you a specific lesson by giving you direct, temporary, hands-on access to real cloud resources. Courses are longer activities, consisting of several modules made of videos, documents, hands-on labs and quizzes. Finally, quests are similar, but are usually shorter and contain only labs.

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28 results

  1. Course Featured

    Conversational AI on Vertex AI and Dialogflow CX

    In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy ge…

  2. Lab Featured

    Informed decision making using Dialogflow CX generators and data stores

    Use Vertex AI Agent Builder and Dialogflow CX to build, deploy and configure a virtual agent to assist people who want to donate blood and ensure they meet the required eligibility requirements.

  3. Lab Featured

    Generative Chat App with Vertex AI Agent Builder and Dialogflow

    This labs explains how to create a Generative Chat App with Vertex AI Agent Builder and Dialogflow.

  4. Course Featured

    Building a Virtual Agent with Dialogflow CX

    Learn how to build a basic virtual agent for your contact center using Dialogflow CX.

  5. Lab Featured

    Dialogflow CX with Generative Fallbacks

    This labs explains how to increase intent coverage and handle errors gracefully with generative fallback.

  6. Lab Featured

    Dialogflow CX: Bot Building Basics

    Build a conversational agent using Dialogflow CX

  7. Lab Featured

    Dialogflow CX: Bot Building Basics

    Build a conversational agent using Dialogflow CX

  8. Lab Featured

    Dialogflow Logging and Monitoring in Operations Suite

    In this lab you will learn how to use Dialogflow tools to troubleshoot your Virtual Agent.

  9. Lab Featured

    Dialogflow CX: Enable IVR Features for your Voice Agent

    Build a conversational agent that include IVR features that Dialogflow CX provides.

  10. Course Featured

    Building Complex End to End Self-Service Experiences in Dialogflow CX

    This course will equip you with the tools to develop complex conversational experiences in Dialogflow CX capable of identifying the user intent and routing it to the right self service flow.