Temukan pelatihan Google Cloud sesuai keinginan Anda.
Dengan lebih dari 980 aktivitas pembelajaran yang dapat dipilih, Google Cloud telah merancang katalog yang komprehensif dengan mempertimbangkan kebutuhan Anda. Katalog ini terdiri dari berbagai format aktivitas yang dapat Anda pilih. Anda dapat memilih dari lab individual berdurasi singkat atau kursus multi-modul yang terdiri dari video, dokumen, lab, dan kuis. Lab kami memberi Anda kredensial sementara ke resource cloud nyata agar Anda dapat mempelajari Google Cloud secara langsung di platform aslinya. Dapatkan badge untuk aktivitas yang berhasil Anda selesaikan, serta tentukan target, lacak progres, dan ukur keberhasilan Anda di Google Cloud.
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Kursus Unggulan Advanced Webhook Concepts
This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.
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Kursus Unggulan DFCX Bot Building Quality Assurance and Deployment Lifecycle
This course explores the quality assurance best practices and the tools available in Dialogflow CX to ensure production grade quality during Virtual Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle
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Kursus Unggulan Advanced Conversation Design
In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.
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Kursus Unggulan Webhook fundamentals
In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.
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Kursus Unggulan Intro to CCAI and CCAI Engagement Framework
This is a introductory course to all solutions in the Contact Center AI (CCAI) portfolio and the generative AI features that are poised to transform them. The course also explores the CCAI go-to-market and engagement model, the business case around CCAI, and the use cases and user personas addressed by the solutio…
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Kursus Unggulan Conversation Design Fundamentals
This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences.
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Kursus Unggulan Basic Performance Measurement
This course explores the fundamentals of the feedback loop process for Virtual Agent development and introduces the native capabilities within Dialogflow CX that support it
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Kursus Unggulan Create Generative AI Apps on Google Cloud
Generative AI applications can create new user experiences that were nearly impossible before the invention of large language models (LLMs). As an application developer, how can you use generative AI to build engaging, powerful apps on Google Cloud? In this course, you'll learn about generative AI applications an…
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Kursus Unggulan Generative Playbooks
In this course, you will learn how to build conversational experiences in Dialogflow CX leveraging Generative Playbooks, a Gen AI feature to develop end to end agents by specifying tasks through natural language
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Kursus Unggulan CCAI Insights
In this course you will learn how to leverage Contact Center AI Insights to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.