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Google Cloud では、学習者のことを念頭に置いて設計された、980 以上の学習アクティビティを含む包括的なカタログをご用意しています。さまざまなアクティビティ形式のコン テンツで構成されたカタログから、短時間の単独ラボのほか、一連の動画、ドキュメント、 ラボ、テストで構成されるマルチモジュール コースをお選びいただけます。ラボでは、 実際のクラウド リソースへのアクセスに必要な一時的な認証情報が付与されるため、 本番さながらの状況で Google Cloud について学習できます。修了した学習アクティビ ティのバッジを獲得したり、Google Cloud での成果を定義、記録、分析したりできます。

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  1. コース おすすめ

    Advanced Webhook Concepts

    This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.

  2. コース おすすめ

    DFCX Bot Building Quality Assurance and Deployment Lifecycle

    This course explores the quality assurance best practices and the tools available in Dialogflow CX to ensure production grade quality during Virtual Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle

  3. コース おすすめ

    Advanced Conversation Design

    In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.

  4. コース おすすめ

    Webhook fundamentals

    In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.

  5. コース おすすめ

    Intro to CCAI and CCAI Engagement Framework

    This is a introductory course to all solutions in the Contact Center AI (CCAI) portfolio and the generative AI features that are poised to transform them. The course also explores the CCAI go-to-market and engagement model, the business case around CCAI, and the use cases and user personas addressed by the solutio…

  6. コース おすすめ

    Conversation Design Fundamentals

    This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences.

  7. コース おすすめ

    Basic Performance Measurement

    This course explores the fundamentals of the feedback loop process for Virtual Agent development and introduces the native capabilities within Dialogflow CX that support it

  8. コース おすすめ

    Create Generative AI Apps on Google Cloud

    Generative AI applications can create new user experiences that were nearly impossible before the invention of large language models (LLMs). As an application developer, how can you use generative AI to build engaging, powerful apps on Google Cloud? In this course, you'll learn about generative AI applications an…

  9. コース おすすめ

    Generative Playbooks

    In this course, you will learn how to build conversational experiences in Dialogflow CX leveraging Generative Playbooks, a Gen AI feature to develop end to end agents by specifying tasks through natural language

  10. コース おすすめ

    CCAI Insights

    In this course you will learn how to leverage Contact Center AI Insights to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.