On-demand activities
Find the right on-demand learning activities for you. Labs are short learning activities that teach you a specific lesson by giving you direct, temporary, hands-on access to real cloud resources. Courses are longer activities, consisting of several modules made of videos, documents, hands-on labs and quizzes. Finally, quests are similar, but are usually shorter and contain only labs.
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Course Featured Handle Consumer Interactions with CCAIP
This course teaches contact center agents about the core agent features and functionality in Contact Center AI Platform (CCAIP). CCAIP is a unified contact center platform that accelerates an organization's ability to leverage and deploy CCAI without relying on multiple technology providers. This course is most ap…
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Course Featured Trust and Security with Google Cloud
As organizations move their data and applications to the cloud, they must address new security challenges. The Trust and Security with Google Cloud course explores the basics of cloud security, the value of Google Cloud's multilayered approach to infrastructure security, and how Google earns and maintains customer…
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Course Featured Innovating with Google Cloud Artificial Intelligence
Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes. …
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Course Featured Security Command Center Fundamentals
Learn about the fundamental features of Security Command Center on Google Cloud. Spend time in this course to understand assets, detection and compliance. Security Command Center is a key part of your Google Cloud security journey, complete these modules and quiz to earn a completion badge.
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Course Featured Google Cloud Customer Care Fundamentals
This course will teach you how to get the most out of Google Cloud Support. You will learn about the different support services provided by Google Cloud Customer care, how to create and manage support cases, how to view known issues affecting Google Cloud services, and how to communicate effectively with Support E…
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Course Featured Manage Functions and Reporting with CCAIP
Manage Functions and Reporting with CCAI Platform provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who ar…
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Course Featured Google Security Operations - Fundamentals
This course covers the basline skills needed for the Chronicle Security Operations Platform. The modules will cover specific actions and features that security engineers should become familiar with to start using the toolset.
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Course Featured Google Security Operations - Deep Dive
Take the next steps in working with the Chronicle Security Operations Platform. Build on fundamental knowledge to go deeper on cusotmization and tuning.
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Course Featured Getting Started with Security Command Center Enterprise
This course provides a comprehensive overview of Google Cloud Security Command Center (SCC) Enterprise, a Cloud-Native Application Protection Platform (CNAPP) solution that helps organizations prevent, detect, and respond to threats across Google Cloud services. You will learn about core SCC Enterprise features,…
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Course Featured Integrating Applications with Gemini 1.0 Pro on Google Cloud
This short course on integrating applications with Gemini 1.0 Pro models on Google Cloud helps you discover the Gemini API and its generative AI models. The course teaches you how to access the Gemini 1.0 Pro and Gemini 1.0 Pro Vision models from code. It lets you test the capabilities of the models with text, ima…