On-demand activities
Find the right on-demand learning activities for you. Labs are short learning activities that teach you a specific lesson by giving you direct, temporary, hands-on access to real cloud resources. Courses are longer activities, consisting of several modules made of videos, documents, hands-on labs and quizzes. Finally, quests are similar, but are usually shorter and contain only labs.
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Cours Sélection Generative AI for Healthcare
Specifically designed for healthcare professionals, this course demystifies generative AI, the latest breakthrough in artificial intelligence, and the large language models (LLMs) that drive it. Discover real-world applications of generative AI in healthcare settings and master the art of crafting effective prompt…
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Cours Sélection Website Modernization with Generative AI on Google Cloud
Enhance the navigation experience of your website by using generative AI to provide a better search experience for your users. In this course, you learn how to use Vertex AI Search to provide your website users a generative search experience enabling them to discover content offered by the website. As a website ed…
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Cours Sélection Advanced Performance Measurement
In this course, you will learn about advanced methods and tools to monitor the performance of your virtual agents in Dialogflow CX
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Cours Sélection Virtual FAQ with data store agents
In this course, you will learn how to develop a generative agent capable of answering questions from websites, documents, and/or unstructured data.
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Cours Sélection Agent Summarization (Custom)
In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.
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Cours Sélection Incorporating Generative Features into Complex DFCX Agents
In this course you will learn how to integrate multiple advanced generative capabilities within a Dialogflow CX agent.
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Cours Sélection Building Complex End to End Self-Service Experiences in Dialogflow CX
This course will equip you with the tools to develop complex conversational experiences in Dialogflow CX capable of identifying the user intent and routing it to the right self service flow.
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Cours Sélection DFCX Virtual Agent Delivery Framework
This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers t…
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Cours Sélection Advanced Webhook Concepts
This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.
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Cours Sélection DFCX Bot Building Quality Assurance and Deployment Lifecycle
This course explores the quality assurance best practices and the tools available in Dialogflow CX to ensure production grade quality during Virtual Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle