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Con oltre 980 attività di apprendimento tra cui scegliere, Google Cloud ha progettato il nostro catalogo completo pensando a te. Il catalogo è composto da una varietà di formati di attività tra cui scegliere. Scegli tra piccoli laboratori individuali o corsi multimodulo composti da video, documenti, laboratori e quiz. I nostri laboratori ti forniscono credenziali temporanee per risorse cloud reali, così puoi imparare a utilizzare Google Cloud com'è davvero. Guadagna badge per ciò che completi, definisci, monitora e misura il tuo successo con Google Cloud.
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Corso In primo piano Webhook fundamentals
In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.
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Corso In primo piano Intro to CCAI and CCAI Engagement Framework
This is a introductory course to all solutions in the Contact Center AI (CCAI) portfolio and the generative AI features that are poised to transform them. The course also explores the CCAI go-to-market and engagement model, the business case around CCAI, and the use cases and user personas addressed by the solutio…
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Corso In primo piano Conversation Design Fundamentals
This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences.
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Corso In primo piano Basic Performance Measurement
This course explores the fundamentals of the feedback loop process for Virtual Agent development and introduces the native capabilities within Dialogflow CX that support it
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Corso In primo piano Create Generative AI Apps on Google Cloud
Generative AI applications can create new user experiences that were nearly impossible before the invention of large language models (LLMs). As an application developer, how can you use generative AI to build engaging, powerful apps on Google Cloud? In this course, you'll learn about generative AI applications an…
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Corso In primo piano Generative Playbooks
In this course, you will learn how to build conversational experiences in Dialogflow CX leveraging Generative Playbooks, a Gen AI feature to develop end to end agents by specifying tasks through natural language
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Corso In primo piano CCAI Insights
In this course you will learn how to leverage Contact Center AI Insights to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.
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Corso In primo piano Building a Virtual Agent with Dialogflow CX
Learn how to build a basic virtual agent for your contact center using Dialogflow CX.
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Corso In primo piano Google Cloud VMware Engine Fundamentals
In this course, you will start by building a solid foundation in core Google Cloud VMware Engine (GCVE) concepts. From there, you'll dive into the unique architecture and components of GCVE, exploring how to prepare, deploy, and investigate VMs in a private cloud environment. The course will then guide you through…
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Corso In primo piano Application Development with Cloud Run
This course introduces you to fundamentals, practices, capabilities and tools applicable to modern cloud-native application development using Google Cloud Run. Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to on Google Cloud using Cloud Run.design, implement, depl…