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Google Cloud 提供 980 多项学习活动供您选择，我们设计的目录完整全面，充分考虑了您的需求。该目录包含各种可供您选择的活动形式，既有简短的单个实验，也有由视频、文档、实验和测验组成的多模块课程，您可以根据需求进行选择。我们的实验可为您提供实际云资源的临时凭据，以便您通过实际操作掌握 Google Cloud 知识。您可以跟踪、衡量和了解自己的 Google Cloud 学习进度，完成学习活动即可赢取徽章！
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课程 精选 Incorporating Generative Features into Complex DFCX Agents
In this course you will learn how to integrate multiple advanced generative capabilities within a Dialogflow CX agent.
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课程 精选 Building Complex End to End Self-Service Experiences in Dialogflow CX
This course will equip you with the tools to develop complex conversational experiences in Dialogflow CX capable of identifying the user intent and routing it to the right self service flow.
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课程 精选 DFCX Virtual Agent Delivery Framework
This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers t…
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课程 精选 Advanced Webhook Concepts
This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.
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课程 精选 DFCX Bot Building Quality Assurance and Deployment Lifecycle
This course explores the quality assurance best practices and the tools available in Dialogflow CX to ensure production grade quality during Virtual Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle
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课程 精选 Advanced Conversation Design
In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.
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课程 精选 Webhook fundamentals
In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.
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课程 精选 Intro to CCAI and CCAI Engagement Framework
This is a introductory course to all solutions in the Contact Center AI (CCAI) portfolio and the generative AI features that are poised to transform them. The course also explores the CCAI go-to-market and engagement model, the business case around CCAI, and the use cases and user personas addressed by the solutio…
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课程 精选 Conversation Design Fundamentals
This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences.
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课程 精选 Basic Performance Measurement
This course explores the fundamentals of the feedback loop process for Virtual Agent development and introduces the native capabilities within Dialogflow CX that support it