[{"id":"72460","title":"Introduction to ChromeOS Administration","description":"

In this course, you’ll learn the fundamental skills that are required for managing Chrome browser and ChromeOS devices in a business or education setting.

","steps":[{"id":"502843","prompt":null,"isOptional":true,"activities":[{"id":"495654","href":"/course_templates/1068/video/495654","isLocked":false,"duration":96000,"title":"Overview; part 1: Introduction to ChromeOS Administration","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502844","prompt":null,"isOptional":true,"activities":[{"id":"495655","href":"/course_templates/1068/video/495655","isLocked":false,"duration":104000,"title":"Overview; part 2: Course overview","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502845","prompt":null,"isOptional":true,"activities":[{"id":"495656","href":"/course_templates/1068/documents/495656","isLocked":false,"duration":1800000,"title":"Introduction to ChromeOS Administration Study guide","description":null,"type":"document","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"72461","title":"Overview of basic Admin console functionality","description":"

In this module, you’ll get an introduction to the basic functionality of the Google Admin console, including settings and admin roles. You’ll learn about the policies you can use to manage users, devices, browsers, and apps and extensions. You’ll also learn about the different device management options, and how to set those up. The module also discusses device enrollment and troubleshooting.

","steps":[{"id":"502846","prompt":null,"isOptional":true,"activities":[{"id":"495657","href":"/course_templates/1068/video/495657","isLocked":false,"duration":363000,"title":"Lesson 1: Key Admin console features and policies; step 1: Introduction to the Google Admin console","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502847","prompt":null,"isOptional":true,"activities":[{"id":"495658","href":"/course_templates/1068/video/495658","isLocked":false,"duration":149000,"title":"Lesson 1: Key Admin console features and policies; step 2: Use policies to manage users, devices, and browsers","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502848","prompt":null,"isOptional":true,"activities":[{"id":"495659","href":"/course_templates/1068/video/495659","isLocked":false,"duration":213000,"title":"Lesson 2: Chrome Enterprise Upgrade trials and domain verification; step 1: Set up a Chrome Enterprise Upgrade trial","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502849","prompt":null,"isOptional":true,"activities":[{"id":"495660","href":"/course_templates/1068/video/495660","isLocked":false,"duration":233000,"title":"Lesson 2: Chrome Enterprise Upgrade trials and domain verification; step 2: How to verify your domain","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502850","prompt":null,"isOptional":true,"activities":[{"id":"495661","href":"/course_templates/1068/video/495661","isLocked":false,"duration":220000,"title":"Lesson 3: ChromeOS device management; step 1: Purchase ChromeOS device management","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502851","prompt":null,"isOptional":true,"activities":[{"id":"495662","href":"/course_templates/1068/video/495662","isLocked":false,"duration":343000,"title":"Lesson 4: ChromeOS device enrollment and setup; step 1: Enroll ChromeOS devices","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502852","prompt":null,"isOptional":true,"activities":[{"id":"495663","href":"/course_templates/1068/video/495663","isLocked":false,"duration":274000,"title":"Lesson 4: ChromeOS device enrollment and setup; step 2: Zero-touch enrollment","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502853","prompt":null,"isOptional":true,"activities":[{"id":"495664","href":"/course_templates/1068/video/495664","isLocked":false,"duration":152000,"title":"Lesson 4: ChromeOS device enrollment and setup; step 3: Setup and sign-in for first-time users","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502854","prompt":null,"isOptional":true,"activities":[{"id":"495665","href":"/course_templates/1068/video/495665","isLocked":false,"duration":299000,"title":"Lesson 5: Admin roles; step 1: Assign and create admin roles","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502855","prompt":null,"isOptional":true,"activities":[{"id":"495666","href":"/course_templates/1068/video/495666","isLocked":false,"duration":325000,"title":"Lesson 6: Configure apps and extensions: step 1: Push apps and extensions","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502856","prompt":null,"isOptional":true,"activities":[{"id":"495667","href":"/course_templates/1068/video/495667","isLocked":false,"duration":288000,"title":"Lesson 7: Status of the device; step 1: Remote access and troubleshooting","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502857","prompt":null,"isOptional":true,"activities":[{"id":"495668","href":"/course_templates/1068/video/495668","isLocked":false,"duration":439000,"title":"Lesson 7: Status of the device; step 2: Manage, disable, and deprovision devices","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"72462","title":"ChromeOS security processes","description":"

In this module, you'll learn about some of the core settings, components, policies, and solutions that ensure that ChromeOS devices remain secure. You'll also learn about SCEP profiles and how to use them to deploy and manage digital certificates. This module also explains how you can use the Admin console to configure the networks that devices use across your organization.

","steps":[{"id":"502858","prompt":null,"isOptional":true,"activities":[{"id":"495669","href":"/course_templates/1068/video/495669","isLocked":false,"duration":221000,"title":"Lesson 1: Understand ChromeOS fundamental security tenets: step 1: ChromeOS fundamental security tenets","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502859","prompt":null,"isOptional":true,"activities":[{"id":"495670","href":"/course_templates/1068/video/495670","isLocked":false,"duration":391000,"title":"Lesson 2: User and device certificates: step 1: Deploy and manage certificates","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502860","prompt":null,"isOptional":true,"activities":[{"id":"495671","href":"/course_templates/1068/video/495671","isLocked":false,"duration":447000,"title":"Lesson 3: Set up networks; step 1: Set up Wi-Fi and Ethernet networks","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502861","prompt":null,"isOptional":true,"activities":[{"id":"495672","href":"/course_templates/1068/video/495672","isLocked":false,"duration":295000,"title":"Lesson 3: Set up networks; step 2: Add VPN configurations","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502862","prompt":null,"isOptional":true,"activities":[{"id":"495673","href":"/course_templates/1068/video/495673","isLocked":false,"duration":577000,"title":"Lesson 4: Understand security settings; step 1: Security and privacy policies","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502863","prompt":null,"isOptional":true,"activities":[{"id":"495674","href":"/course_templates/1068/video/495674","isLocked":false,"duration":428000,"title":"Lesson 4: Understand security settings; step 2: Verified Access","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"72463","title":"Configure ChromeOS policies","description":"

In this module, you'll learn about the different types of policies that you can configure in the Admin console, and how you can organize policies in your organization.

","steps":[{"id":"502864","prompt":null,"isOptional":true,"activities":[{"id":"495675","href":"/course_templates/1068/video/495675","isLocked":false,"duration":230000,"title":"Lesson 1: Understand ChromeOS policy management; step 1: Understand ChromeOS and Admin console policies","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502865","prompt":null,"isOptional":true,"activities":[{"id":"495676","href":"/course_templates/1068/video/495676","isLocked":false,"duration":262000,"title":"Lesson 2: Apply ChromeOS policies; step 1: Policies for devices","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502866","prompt":null,"isOptional":true,"activities":[{"id":"495677","href":"/course_templates/1068/video/495677","isLocked":false,"duration":281000,"title":"Lesson 2: Apply ChromeOS policies; step 2: Policies for users, enrolled browsers, and apps and extensions","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"72464","title":"Identity management","description":"

In this module, you'll learn about single sign-on authentication. You'll review the process for setting up and managing single-sign on, depending on whether your organization uses Google as its identity provider or a third-party identity provider. This module also discusses best practices for configuring single sign-on with a third-party identity provider.

","steps":[{"id":"502867","prompt":null,"isOptional":true,"activities":[{"id":"495678","href":"/course_templates/1068/video/495678","isLocked":false,"duration":194000,"title":"Lesson 1: Configure identity features; step 1: Single sign-on with Google as the identity provider","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502868","prompt":null,"isOptional":true,"activities":[{"id":"495679","href":"/course_templates/1068/video/495679","isLocked":false,"duration":407000,"title":"Lesson 1: Configure identity features; step 2: Single sign-on with a third-party identity provider","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502869","prompt":null,"isOptional":true,"activities":[{"id":"495680","href":"/course_templates/1068/video/495680","isLocked":false,"duration":272000,"title":"Lesson 1: Configure identity features; step 3: Best practices for single sign-on with a third-party identity provider","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"72465","title":"ChromeOS tenets","description":"

In this module, you'll learn about some ChromeOS best practices that will help you minimize potential risks to your organization. You'll also learn how to choose ChromeOS devices that meet your user's needs.

","steps":[{"id":"502870","prompt":null,"isOptional":true,"activities":[{"id":"495681","href":"/course_templates/1068/video/495681","isLocked":false,"duration":405000,"title":"Lesson 1: Understand ChromeOS best practices; step 1: Security best practices for administrator accounts","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502871","prompt":null,"isOptional":true,"activities":[{"id":"495682","href":"/course_templates/1068/video/495682","isLocked":false,"duration":208000,"title":"Lesson 1: Understand ChromeOS best practices; step 2: How to set up a test domain","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502872","prompt":null,"isOptional":true,"activities":[{"id":"495683","href":"/course_templates/1068/video/495683","isLocked":false,"duration":392000,"title":"Lesson 1: Understand ChromeOS best practices; step 3: Configure ChromeOS automatic updates","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502873","prompt":null,"isOptional":true,"activities":[{"id":"495684","href":"/course_templates/1068/video/495684","isLocked":false,"duration":386000,"title":"Lesson 2: Best practices for monitoring your ChromeOS fleet: step 1: Effective ChromeOS fleet monitoring","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502874","prompt":null,"isOptional":true,"activities":[{"id":"495685","href":"/course_templates/1068/video/495685","isLocked":false,"duration":326000,"title":"Lesson 3: Select the appropriate hardware; step 1: How to choose the right ChromeOS devices","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"72466","title":"Troubleshoot common concerns","description":"

In this module you'll learn how to resolve some common issues with browsers, ChromeOS devices, and the Admin console. You'll also learn about the best practices for contacting support, and how to troubleshoot ChromeOS update issues and wipe your organization's devices.

","steps":[{"id":"502875","prompt":null,"isOptional":true,"activities":[{"id":"495686","href":"/course_templates/1068/video/495686","isLocked":false,"duration":239000,"title":"Lesson 1: Wipe devices; step 1: Wipe ChromeOS devices","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502876","prompt":null,"isOptional":true,"activities":[{"id":"495687","href":"/course_templates/1068/video/495687","isLocked":false,"duration":398000,"title":"Lesson 2: Resolve common issues with ChromeOS devices; step 1: Resolve common issues with ChromeOS devices and the Admin console","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502877","prompt":null,"isOptional":true,"activities":[{"id":"495688","href":"/course_templates/1068/video/495688","isLocked":false,"duration":398000,"title":"Lesson 3: ChromeOS updates and new features; step 1: Troubleshoot common ChromeOS update issues","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"502878","prompt":null,"isOptional":true,"activities":[{"id":"495689","href":"/course_templates/1068/video/495689","isLocked":false,"duration":272000,"title":"Lesson 4: Contact support; step 1: Process for contacting support","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"72467","title":"Course Knowledge Check","description":"

It's time to practice what you learned in the course! This knowledge check consists of 33 questions. After you have read the question, select the correct multiple choice option, and then click Submit.

","steps":[{"id":"502879","prompt":null,"isOptional":true,"activities":[{"id":"495690","href":"/course_templates/1068/quizzes/495690","isLocked":false,"duration":9900000,"title":"Course Knowledge Check","description":null,"type":"quiz","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false}]