Contact Center AI Insights Reviews

Deepak C. · Reviewed בערך 2 חודשים ago

good lab

Aryan P. · Reviewed בערך 2 חודשים ago

Instructions were confusing but it's in preview so...

Daniel M. · Reviewed 2 חודשים ago

Pratik J. · Reviewed 2 חודשים ago

Shivam P. · Reviewed 2 חודשים ago

good

Prajwal W. · Reviewed 2 חודשים ago

Siddharth N. · Reviewed 2 חודשים ago

João F. · Reviewed 2 חודשים ago

Robert M. · Reviewed 2 חודשים ago

We did not do Topic Modeling. The "Congratulations" note says "You have ingested conversations into Contact Center AI Insights, configured a Topic Model to classify conversations into various topics, configured a LLM summarization module, analyzed conversations to find out information like sentiment, customer satisfaction, summary, resolution, highlights and more. You also export conversations to BigQuery for further analysis or possible dashboarding."

Vijayakumar S. · Reviewed 2 חודשים ago

good

Fernando A. · Reviewed 2 חודשים ago

Lab was very informative.

Tarun U. · Reviewed 2 חודשים ago

Pablo H. · Reviewed 2 חודשים ago

last "Check my progress" never worked

Marcelo I. · Reviewed 2 חודשים ago

Pranav C. · Reviewed 2 חודשים ago

Amazing learning experience

Adeola L. · Reviewed 2 חודשים ago

Horrible descriptions for first timer Not enough time very unclear

Steve D. · Reviewed 2 חודשים ago

Adeola L. · Reviewed 2 חודשים ago

Alba A. · Reviewed 2 חודשים ago

Saurabh S. · Reviewed 2 חודשים ago

Nalajala A. · Reviewed 2 חודשים ago

Aditi S. · Reviewed 2 חודשים ago

Jonathan V. · Reviewed 2 חודשים ago

Akash S. · Reviewed 2 חודשים ago

Aashi G. · Reviewed 2 חודשים ago