Contact Center AI Insights Reviews

Xin C. · Reviewed 3 months ago

GOSALA A. · Reviewed 3 months ago

Yin-Tung T. · Reviewed 3 months ago

good

alfa r. · Reviewed 3 months ago

rosa s. · Reviewed 3 months ago

rosa s. · Reviewed 3 months ago

Rita Alves R. · Reviewed 3 months ago

Umesh S. · Reviewed 3 months ago

Nitish N. · Reviewed 3 months ago

Alexandre R. · Reviewed 3 months ago

David P. · Reviewed 3 months ago

Lakshmanan T. · Reviewed 3 months ago

KHAERUL L. · Reviewed 3 months ago

Ajith N. · Reviewed 3 months ago

Prakash S. · Reviewed 3 months ago

Preeti B. · Reviewed 3 months ago

Anil P. · Reviewed 3 months ago

Poornambiga A. · Reviewed 3 months ago

Arun J. · Reviewed 3 months ago

Mariana Jukari U. · Reviewed 3 months ago

Anurag P. · Reviewed 3 months ago

We did not do Topic Modeling. The "Congratulations" note says "You have ingested conversations into Contact Center AI Insights, configured a Topic Model to classify conversations into various topics, configured a LLM summarization module, analyzed conversations to find out information like sentiment, customer satisfaction, summary, resolution, highlights and more. You also export conversations to BigQuery for further analysis or possible dashboarding."

Vijayakumar S. · Reviewed 3 months ago

Sophia G. · Reviewed 3 months ago

Dr. Kondala Kameswara Rao N. · Reviewed 3 months ago

Babu S. · Reviewed 3 months ago