Contact Center AI Insights Reviews

Gayathri Hrudhi K. · Reviewed 17 days ago

Facundo H. · Reviewed 17 days ago

Trabalhar com essas conversas, damos muitas voltas, acho que o processo poderia ser mais unificado e simples.

Rafael P. · Reviewed 17 days ago

Esteban D. · Reviewed 17 days ago

good interaction

kumar V. · Reviewed 17 days ago

Jarrod P. · Reviewed 18 days ago

Juan Carlos B. · Reviewed 18 days ago

Deepak C. · Reviewed 18 days ago

William M. · Reviewed 19 days ago

good lab

Aryan P. · Reviewed 19 days ago

Deepak C. · Reviewed 19 days ago

good lab

Aryan P. · Reviewed 19 days ago

Instructions were confusing but it's in preview so...

Daniel M. · Reviewed 20 days ago

Pratik J. · Reviewed 20 days ago

Shivam P. · Reviewed 22 days ago

good

Prajwal W. · Reviewed 22 days ago

Siddharth N. · Reviewed 22 days ago

João F. · Reviewed 22 days ago

Robert M. · Reviewed 23 days ago

We did not do Topic Modeling. The "Congratulations" note says "You have ingested conversations into Contact Center AI Insights, configured a Topic Model to classify conversations into various topics, configured a LLM summarization module, analyzed conversations to find out information like sentiment, customer satisfaction, summary, resolution, highlights and more. You also export conversations to BigQuery for further analysis or possible dashboarding."

Vijayakumar S. · Reviewed 23 days ago

good

Fernando A. · Reviewed 23 days ago

Lab was very informative.

Tarun U. · Reviewed 23 days ago

Pablo H. · Reviewed 24 days ago

last "Check my progress" never worked

Marcelo I. · Reviewed 24 days ago

Pranav C. · Reviewed 24 days ago