Contact Center AI Insights Reviews

The guide doesn't match the lab. Under Tast 4 it asks me to set 2.0 for version. This option doesn't exist in my lab. I completed everything and got the check mark except that task. So I can't get my badge after 5 hours of non-stop work. Support wasn't able to help either :(

Denise G. · Reviewed 21 days ago

Some steps need updating because of updates to the system. Would not allow me to choose version in one of the steps which threw everything else was related to it.

Brian S. · Reviewed 21 days ago

Denise G. · Reviewed 21 days ago

Ujjwal B. · Reviewed 22 days ago

Joseph J. · Reviewed 22 days ago

Ujjwal B. · Reviewed 22 days ago

update instruction for conversation profile as no option for selecting entities etc

Karletha P. · Reviewed 23 days ago

Logeshwaran . · Reviewed 24 days ago

Task 4 had outdated instructions and couldn't check my progress

João S. · Reviewed 24 days ago

Thiago G. · Reviewed 24 days ago

Thiago G. · Reviewed 24 days ago

the commands to ingest conversation file is not working! tried again, same issue! same issue again!

Jalileh J. · Reviewed 25 days ago

The Project information didnt appear on Insight screen so, it didnt let me to continue

Jose Angel L. · Reviewed 26 days ago

TIffany S. · Reviewed 26 days ago

the commands to ingest conversation file is not working! tried again, same issue!

Jalileh J. · Reviewed 27 days ago

Alisher G. · Reviewed 27 days ago

the commands to ingest conversation file is not working!

Jalileh J. · Reviewed 27 days ago

Aditi S. · Reviewed 29 days ago

Sandeep V. · Reviewed 29 days ago

Bhavesh A. · Reviewed 29 days ago

Task 4 had outdated instructions and couldn't check my progress

Guilherme C. · Reviewed 29 days ago

Guilherme C. · Reviewed 29 days ago

Andre S. · Reviewed about 1 month ago

Suriya N. · Reviewed about 1 month ago

Aaron B. · Reviewed about 1 month ago