Contact Center AI Insights Reviews

Juan Carlos B. · Reviewed about 2 months ago

Deepak C. · Reviewed about 2 months ago

William M. · Reviewed 2 months ago

good lab

Aryan P. · Reviewed 2 months ago

Deepak C. · Reviewed 2 months ago

good lab

Aryan P. · Reviewed 2 months ago

Instructions were confusing but it's in preview so...

Daniel M. · Reviewed 2 months ago

Pratik J. · Reviewed 2 months ago

Shivam P. · Reviewed 2 months ago

good

Prajwal W. · Reviewed 2 months ago

Siddharth N. · Reviewed 2 months ago

João F. · Reviewed 2 months ago

Robert M. · Reviewed 2 months ago

We did not do Topic Modeling. The "Congratulations" note says "You have ingested conversations into Contact Center AI Insights, configured a Topic Model to classify conversations into various topics, configured a LLM summarization module, analyzed conversations to find out information like sentiment, customer satisfaction, summary, resolution, highlights and more. You also export conversations to BigQuery for further analysis or possible dashboarding."

Vijayakumar S. · Reviewed 2 months ago

good

Fernando A. · Reviewed 2 months ago

Lab was very informative.

Tarun U. · Reviewed 2 months ago

Pablo H. · Reviewed 2 months ago

last "Check my progress" never worked

Marcelo I. · Reviewed 2 months ago

Pranav C. · Reviewed 2 months ago

Amazing learning experience

Adeola L. · Reviewed 2 months ago

Horrible descriptions for first timer Not enough time very unclear

Steve D. · Reviewed 2 months ago

Adeola L. · Reviewed 2 months ago

Alba A. · Reviewed 2 months ago

Saurabh S. · Reviewed 2 months ago

Nalajala A. · Reviewed 2 months ago