Contact Center AI Insights Reviews

rosa s. · Reviewed about 2 months ago

Rita Alves R. · Reviewed about 2 months ago

Umesh S. · Reviewed about 2 months ago

Nitish N. · Reviewed about 2 months ago

Alexandre R. · Reviewed about 2 months ago

David P. · Reviewed about 2 months ago

Lakshmanan T. · Reviewed about 2 months ago

KHAERUL L. · Reviewed about 2 months ago

Ajith N. · Reviewed about 2 months ago

Prakash S. · Reviewed about 2 months ago

Preeti B. · Reviewed about 2 months ago

Anil P. · Reviewed about 2 months ago

Poornambiga A. · Reviewed about 2 months ago

Arun J. · Reviewed about 2 months ago

Mariana Jukari U. · Reviewed about 2 months ago

Anurag P. · Reviewed about 2 months ago

We did not do Topic Modeling. The "Congratulations" note says "You have ingested conversations into Contact Center AI Insights, configured a Topic Model to classify conversations into various topics, configured a LLM summarization module, analyzed conversations to find out information like sentiment, customer satisfaction, summary, resolution, highlights and more. You also export conversations to BigQuery for further analysis or possible dashboarding."

Vijayakumar S. · Reviewed about 2 months ago

Sophia G. · Reviewed about 2 months ago

Dr. Kondala Kameswara Rao N. · Reviewed about 2 months ago

Babu S. · Reviewed about 2 months ago

Lokesh D. · Reviewed about 2 months ago

Sulaiman A. · Reviewed about 2 months ago

JESSICA S. · Reviewed about 2 months ago

Awesome!!!

David Alfonso A. · Reviewed about 2 months ago

better

Prathish .. · Reviewed about 2 months ago