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Dive into the core components that make up a Dialogflow CX virtual agent. This module introduces the concept of a steering agent and lays the foundation for understanding how these agents orchestrate conversational experiences.

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This module dives into the heart of teaching your Dialogflow CX virtual agent to understand and respond effectively to users. You'll learn how to build a taxonomy, design intents and entities, and apply recommended practices to enhance your agent's conversational intelligence.

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This module explores the state machine that powers your agent and teaches you how to strategically use flows, pages, state handlers, and more.

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This module focuses on optimizing your agent's design, handling potential ambiguities, and tuning to ensure a smooth user experience.

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In this module, you build a conversational agent using Dialogflow CX.

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08

Building a Virtual Agent with Dialogflow CX