Understanding Google Cloud Security and Operations - בעברית
Earned מאי 1, 2023 EDT
Infrastructure and Application Modernization with Google Cloud - בעברית
Earned אפר 30, 2023 EDT
Innovating with Data and Google Cloud - בעברית
Earned אפר 29, 2023 EDT
Digital Transformation with Google Cloud - בעברית
Earned אפר 29, 2023 EDT
Google Cloud Fundamentals: Core Infrastructure introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.
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This course helps you structure your preparation for the Professional Cloud Engineer exam. You will learn about the Google Cloud domains covered by the exam and how to create a study plan to improve your domain knowledge.
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Earn a skill badge by completing the Develop your Google Cloud Network course, where you learn multiple ways to deploy and monitor applications including how to: explore IAM rols and add/remove project access, create VPC networks, deploy and monitor Compute Engine VMs, write SQL queries, deploy and monitor VMs in Compute Engine, and deploy applications using Kubernetes with multiple deployment approaches. A skill badge is an exclusivedigital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Complete the intermediate Implement Cloud Security Fundamentals on Google Cloud skill badge to demonstrate skills in the following: creating and assigning roles with Identity and Access Management (IAM); creating and managing service accounts; enabling private connectivity across virtual private cloud (VPC) networks; restricting application access using Identity-Aware Proxy; managing keys and encrypted data using Cloud Key Management Service (KMS); and creating a private Kubernetes cluster. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge course, and final assessment challenge lab, to receive a digital badge that you can share with your network.
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Earn a skill badge by completing the Build and Secure Networks in Google Cloud course, where you will learn about multiple networking-related resources to build, scale, and secure your applications on Google Cloud. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge, and final assessment challenge lab, to receive a digital badge that you can share with your network.
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Earn a skill badge by completing the Set Up an App Dev Environment on Google Cloud course, where you learn how to build and connect storage-centric cloud infrastructure using the basic capabilities of the of the following technologies: Cloud Storage, Identity and Access Management, Cloud Functions, and Pub/Sub. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Complete the introductory Implement Load Balancing on Compute Engine skill badge to demonstrate skills in the following: writing gcloud commands and using Cloud Shell, creating and deploying virtual machines in Compute Engine, and configuring network and HTTP load balancers. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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As organizations move their data and applications to the cloud, they must address new security challenges. The Trust and Security with Google Cloud course explores the basics of cloud security, the value of Google Cloud's multilayered approach to infrastructure security, and how Google earns and maintains customer trust in the cloud.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Earn a skill badge by completing the Automate Interactions with Contact Center AI quest, where you will learn about the features of Contact Center AI, including how to Build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.
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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series.
In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.
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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents.
This is an intermediate course, intended for learners with the following types of roles:
Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows.
Citizen developers: Creates new business applications fo…
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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הקורס בוחן ניהול עלויות, אבטחה ותפעול בענן. ראשית, מוסבר איך עסקים יכולים לרכוש שירותי IT מספק שירותי ענן ולשמר חלק מהתשתית שלהם או לבחור לא לשמר אותה בכלל. שנית, הקורס מתאר איך האחריות על אבטחת נתונים מתחלקת בין ספק שירותי הענן לעסק, וסוקר את אבטחת ההגנה לעומק (defense-in-depth) שמובנית ב-Google Cloud. לבסוף, הקורס מתייחס לכך שצוותי IT ומנהלי העסק צריכים לשנות את החשיבה על ניהול משאבי IT בענן, ונוגע באופן שבו כלי ניטור המשאבים ב-Google Cloud יכולים לסייע להם לשמור על שליטה וניראות בסביבת הענן שלהם.
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בארגונים מסורתיים רבים משתמשים במערכות ובאפליקציות מדורות קודמים, וקשה לבצע באמצעותן התאמה לעומס ופעולות מהירות הדרושות כדי לעמוד בציפיות מודרניות של לקוחות. מנהיגים עסקיים וקובעי מדיניות IT צריכים כל הזמן לבחור בין תחזוקה של מערכות מדורות קודמים לבין השקעה במוצרים ובשירותים חדשים.
בקורס הזה נבחן את האתגרים הנובעים משימוש בתשתית IT מיושנת, ואיך בעלי עסקים יכולים לבצע מודרניזציה של תשתיות בעזרת טכנולוגיית ענן. הקורס מתחיל בהבנה מעמיקה של אפשרויות המחשוב השונות הזמינות בענן ופירוט היתרונות של כל אחת מהאפשרויות. לאחר מכן נבחן את האפשרויות למודרניזציה של האפליקציות ושל ממשקי API (ממשק תכנות יישומים). בקורס מתוארים גם מגוון פתרונות של Google Cloud שיכולים לשפר את תהליך פיתוח המערכות וניהולן בעסקים שונים, כמו Compute Engine, App Engine ו-Apigee.
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טכנולוגיית הענן לבדה מספקת לעסק חלק קטן בלבד מהערך האמיתי שלה. כשהיא משולבת עם נתונים בנפח רב מאוד, נוצרת העוצמה שמאפשרת להפיק ערך וליצור חוויות חדשות ללקוחות.
במסגרת הקורס הזה תלמדו מהם נתונים, איך השתמשו בהם בעבר בחברות לצורך קבלת החלטות ולמה הם קריטיים כל כך ללמידה חישובית. בנוסף, בקורס הזה יוצגו ללומדים מושגים טכניים כמו נתונים מובְנים ולא מובְנים, מסד נתונים, מחסן נתונים (data warehouse) ואגמי נתונים (data lakes). בהמשך, הקורס יעסוק במוצרי Google Cloud הנפוצים ביותר בתחום הנתונים, ובמוצרים כאלה ששיעור השימוש בהם גדל במהירות הרבה ביותר.
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מהי טכנולוגיית ענן ומהו מדע הנתונים? וחשוב יותר, איך הם יכולים לעזור לכם, לצוות שלכם ולעסק שלכם?
קורס המבוא הזה בנושא טרנספורמציה דיגיטלית מתאים למי שרוצה ללמוד על טכנולוגיית הענן כדי להתמקצע ולהצטיין בעבודתו וכדי לעזור בפיתוח העתיד של העסק.
בקורס יוגדרו מונחי יסוד כגון הענן, נתונים וטרנספורמציה דיגיטלית. בנוסף, נבחן דוגמאות של חברות מרחבי העולם שמשתמשות בטכנולוגיית הענן כדי לבצע טרנספורמציה בעסק. הקורס כולל סקירה של סוגי ההזדמנויות שיש לחברות ושל האתגרים הנפוצים שחברות מתמודדות איתם במהלך טרנספורמציה דיגיטלית. הקורס גם מדגים איך עמודי התווך של פתרונות Google Cloud יכולים לעזור בתהליך. חשוב לומר: טרנספורמציה דיגיטלית לא קשורה רק לשימוש בטכנולוגיות חדשות. כדי הטרנספורמציה תהיה מלאה, ארגונים צריכים גם ליישם חדשנות ולפתח דפוס חשיבה שמקדם חדשנות בכל התחומים והצוותים. השיטות המומלצות המתוארות בקורס יעזרו לכם להשיג את המטרה הזו.
Google Cloud Fundamentals: Core Infrastructure
Earned ספט 12, 2024 EDT
Preparing for Your Professional Cloud Network Engineer Journey
Earned ספט 11, 2024 EDT
Develop your Google Cloud Network
Earned אוג 28, 2024 EDT
Implement Cloud Security Fundamentals on Google Cloud
Earned אוג 13, 2024 EDT
Build a Secure Google Cloud Network
Earned אוג 9, 2024 EDT
Set Up an App Dev Environment on Google Cloud
Earned אוג 8, 2024 EDT
Implement Load Balancing on Compute Engine
Earned יונ 18, 2024 EDT
Trust and Security with Google Cloud
Earned מאי 16, 2024 EDT
Innovating with Google Cloud Artificial Intelligence
Earned מאי 16, 2024 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned ספט 20, 2023 EDT
Automate Interactions with Contact Center AI
Earned ספט 19, 2023 EDT
CCAI Operations and Implementation
Earned ספט 15, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned ספט 15, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned ספט 13, 2023 EDT
Virtual Agent Development in Dialogflow ES for Software Devs
Earned ספט 13, 2023 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs
Earned ספט 12, 2023 EDT
Contact Center AI: Conversational Design Fundamentals
Earned ספט 12, 2023 EDT
Understanding Google Cloud Security and Operations - בעברית
Earned מאי 1, 2023 EDT
Infrastructure and Application Modernization with Google Cloud - בעברית
Earned אפר 30, 2023 EDT
Innovating with Data and Google Cloud - בעברית
Earned אפר 29, 2023 EDT
Digital Transformation with Google Cloud - בעברית
Earned אפר 29, 2023 EDT