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Google Cloud Skills Boost

Terapkan keterampilan Anda di Konsol Google Cloud

Archel Vicente

Menjadi anggota sejak 2023

Dasar-Dasar Google Cloud: Infrastruktur Inti Earned Sep 12, 2024 EDT
Preparing for Your Professional Cloud Network Engineer Journey Earned Sep 11, 2024 EDT
Mengembangkan Jaringan Google Cloud Anda Earned Agu 28, 2024 EDT
Menerapkan Dasar-Dasar Keamanan Cloud di Google Cloud Earned Agu 13, 2024 EDT
Membangun Jaringan Google Cloud yang Aman Earned Agu 9, 2024 EDT
Menyiapkan Lingkungan Pengembangan Aplikasi di Google Cloud Earned Agu 8, 2024 EDT
Mengimplementasikan Load Balancing di Compute Engine Earned Jun 18, 2024 EDT
Trust and Security with Google Cloud Earned Mei 16, 2024 EDT
Innovating with Google Cloud Artificial Intelligence Earned Mei 16, 2024 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX Earned Sep 20, 2023 EDT
Automate Interactions with Contact Center AI Earned Sep 19, 2023 EDT
CCAI Operations and Implementation Earned Sep 15, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned Sep 15, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned Sep 13, 2023 EDT
Virtual Agent Development in Dialogflow ES for Software Devs Earned Sep 13, 2023 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned Sep 12, 2023 EDT
Contact Center AI: Conversational Design Fundamentals Earned Sep 12, 2023 EDT
Scaling with Google Cloud Operations Earned Mei 1, 2023 EDT
Modernize Infrastructure and Applications with Google Cloud Earned Apr 30, 2023 EDT
Exploring Data Transformation with Google Cloud Earned Apr 29, 2023 EDT
Digital Transformation with Google Cloud Earned Apr 29, 2023 EDT

Dasar-Dasar Google Cloud: Infrastruktur Inti memperkenalkan konsep dan terminologi penting untuk bekerja dengan Google Cloud. Melalui video dan lab interaktif, kursus ini menyajikan dan membandingkan banyak layanan komputasi dan penyimpanan Google Cloud, bersama dengan resource penting dan alat pengelolaan kebijakan.

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This course helps you structure your preparation for the Professional Cloud Engineer exam. You will learn about the Google Cloud domains covered by the exam and how to create a study plan to improve your domain knowledge.

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Dapatkan badge keahlian dengan menyelesaikan kursus Mengembangkan Jaringan Google Cloud Anda yang berisi pelajaran tentang berbagai cara untuk men-deploy dan memantau aplikasi, termasuk cara: menjelajahi peran IAM dan menambahkan/menghapus akses project, membuat jaringan VPC, men-deploy dan memantau VM Compute Engine, menulis kueri SQL, men-deploy dan memantau VM di Compute Engine, serta men-deploy aplikasi menggunakan Kubernetes dengan beberapa pendekatan deployment. Badge keahlian adalah badge digital eksklusif yang diberikan oleh Google Cloud sebagai pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan praktik yang interaktif. Selesaikan badge keahlian ini dan challenge lab penilaian akhir untuk menerima badge keahlian yang dapat Anda bagikan ke jaringan Anda.

Pelajari lebih lanjut

Selesaikan badge keahlian tingkat menengah Menerapkan Dasar-Dasar Keamanan Cloud di Google Cloud untuk menunjukkan kemahiran dalam hal berikut: membuat dan menetapkan peran dengan Identity and Access Management (IAM); membuat dan mengelola akun layanan; memungkinkan konektivitas pribadi di seluruh jaringan virtual private cloud (VPC); membatasi akses aplikasi menggunakan Identity-Aware Proxy; mengelola kunci dan data terenkripsi dengan Cloud Key Management Service (KMS); dan membuat cluster Kubernetes pribadi. Badge keahlian adalah badge digital eksklusif yang diberikan oleh Google Cloud sebagai pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan praktis yang interaktif. Selesaikan kursus badge keahlian ini dan challenge lab penilaian akhir untuk menerima badge digital yang dapat Anda bagikan ke jaringan Anda.

Pelajari lebih lanjut

Dapatkan badge keahlian dengan menyelesaikan kursus Membangun Jaringan Google Cloud yang Aman yang membahas resource yang terkait dengan beberapa jaringan untuk membangun, menskalakan, dan mengamankan aplikasi Anda di Google Cloud. Badge keahlian adalah badge digital eksklusif yang diberikan oleh Google Cloud sebagai pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan praktis yang interaktif. Selesaikan kursus badge keahlian dan challenge lab penilaian akhir untuk menerima badge digital yang dapat Anda bagikan ke jaringan Anda.

Pelajari lebih lanjut

Dapatkan badge keahlian dengan menyelesaikan kursus Menyiapkan Lingkungan Pengembangan Aplikasi di Google Cloud, yang memungkinkan Anda mempelajari cara membangun dan menghubungkan infrastruktur cloud yang berpusat pada penyimpanan menggunakan kemampuan dasar teknologi berikut: Cloud Storage, Identity and Access Management, Cloud Functions, dan Pub/Sub. Badge keahlian adalah badge digital eksklusif yang diberikan oleh Google Cloud sebagai pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud, serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan praktik yang interaktif. Selesaikan badge keahlian ini dan challenge lab penilaian akhir untuk menerima badge keahlian yang dapat Anda bagikan dengan jaringan Anda.

Pelajari lebih lanjut

Selesaikan pengantar badge keahlian Mengimplementasikan Load Balancing di Compute Engine untuk menunjukkan keterampilan berikut ini: menulis perintah gcloud dan menggunakan Cloud Shell, membuat dan men-deploy virtual machine di Compute Engine, serta mengonfigurasi jaringan dan load balancer HTTP. Badge keahlian adalah badge digital eksklusif yang diberikan oleh Google Cloud sebagai pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan yang interaktif. Selesaikan badge keahlian ini, dan penilaian akhir Challenge Lab, untuk menerima badge keahlian yang dapat Anda bagikan dengan jaringan Anda.

Pelajari lebih lanjut

As organizations move their data and applications to the cloud, they must address new security challenges. The Trust and Security with Google Cloud course explores the basics of cloud security, the value of Google Cloud's multilayered approach to infrastructure security, and how Google earns and maintains customer trust in the cloud. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

Pelajari lebih lanjut

Earn a skill badge by completing the Automate Interactions with Contact Center AI quest, where you will learn about the features of Contact Center AI, including how to Build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.

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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

Pelajari lebih lanjut

Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. Scaling with Google Cloud Operations explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences. “Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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There's much excitement about cloud technology and digital transformation, but often many unanswered questions. For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin? If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.

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