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Sai Krishna Gajula

Member since 2020

Silver League

14525 points
Configure and Maintain CCAIP as an Admin Earned Jul 14, 2024 EDT
Manage Functions and Reporting with CCAIP Earned Jul 13, 2024 EDT
Handle Consumer Interactions with CCAIP Earned Jul 13, 2024 EDT
Customer Experience with Google AI Architecture Earned Jul 13, 2024 EDT
Gemini in Google Meet Earned Jul 13, 2024 EDT
Gemini in Google Sheets Earned Jul 13, 2024 EDT
Gemini in Google Slides Earned Jul 13, 2024 EDT
Gemini in Google Docs Earned Jul 13, 2024 EDT
Gemini in Gmail Earned Jul 13, 2024 EDT
Introduction to Gemini for Google Workspace Earned Jul 13, 2024 EDT
Learn to Earn Cloud Challenge: Security Earned Sep 21, 2021 EDT
Learn to Earn Cloud Challenge: Data Earned Sep 19, 2021 EDT
Learn to Earn Cloud Challenge: Architecture Earned Sep 17, 2021 EDT
Learn to Earn Cloud Challenge: Essentials Earned Sep 15, 2021 EDT
Build a Secure Google Cloud Network Earned Oct 30, 2020 EDT
Develop your Google Cloud Network Earned Oct 24, 2020 EDT
Set Up a Google Cloud Network Earned Oct 24, 2020 EDT
DEPRECATED Explore Machine Learning Models with Explainable AI Earned Oct 24, 2020 EDT
Use Machine Learning APIs on Google Cloud Earned Oct 24, 2020 EDT
Deploy Kubernetes Applications on Google Cloud Earned Oct 23, 2020 EDT
Engineer Data for Predictive Modeling with BigQuery ML Earned Oct 23, 2020 EDT
Derive Insights from BigQuery Data Earned Oct 18, 2020 EDT
Set Up an App Dev Environment on Google Cloud Earned Oct 11, 2020 EDT
Prepare Data for ML APIs on Google Cloud Earned Oct 8, 2020 EDT
Implement Load Balancing on Compute Engine Earned Oct 7, 2020 EDT

Configure and Maintain CCAIP as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. While this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled, “Managing Functions and Reporting with CCAIP.”

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Manage Functions and Reporting with CCAI Platform provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCAI Platform.

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This course teaches contact center agents about the core agent features and functionality in Contact Center AI Platform (CCAIP). CCAIP is a unified contact center platform that accelerates an organization's ability to leverage and deploy CCAI without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.

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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX and CCAI Insights.

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Gemini for Google Workspace provides customers with access to generative AI features. This course delves into the capabilities of Gemini in Google Meet. Through video lessons, hands-on activities and practical examples, you will gain a comprehensive understanding of the Gemini features in Google Meet. You learn how to use Gemini to generate background images, improve your video quality, and translate captions. By the end of this course, you'll be equipped with the knowledge and skills to confidently utilize Gemini in Google Meet to maximize the effectiveness of your video conferences.

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Gemini for Google Workspace provides customers with generative AI features in Google Workspace. In this mini-course, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Google Sheets.

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Gemini for Google Workspace provides customers with generative AI features in Google Workspace. In this mini-course, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Google Slides.

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Gemini for Google Workspace provides customers with access to generative AI features. This course delves into the capabilities of Gemini in Google Docs using video lessons, hands-on activities and practical examples. You learn how to use Gemini to generate written content based on prompts. You also explore using Gemini to edit text you’ve already written, helping you improve your overall productivity. By the end of this course, you'll be equipped with the knowledge and skills to confidently utilize Gemini in Google Docs to improve your writing.

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Gemini for Google Workspace provides customers with generative AI features in Google Workspace. In this mini-course, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Gmail.

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Gemini for Google Workspace provides customers with generative AI features in Google Workspace. In this learning path, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Google Workspace.

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Welcome to the Learn To Earn Cloud Challenge security track! These eight labs give you the keys to understanding GCP's powerful security suite. At the end of each lab, you'll have hands-on experience with securing your cloud. Complete this game to earn the Security game badge, and you'll be one step closer to collecting all four badges (see "what's next" below for more information). Race the clock to increase your score and watch your name rise on the leaderboard. Good luck!

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Welcome to the Learn To Earn Cloud Challenge data track! These eight labs give you a deep dive into GCP's data universe. At the end of each lab, you'll have another in-demand skill to add to your list. Complete this game to earn the Data game badge, and you'll be one step closer to collecting all four Learn to Earn Cloud Challenge badges (see "what's next" below for more information). Race the clock to increase your score and watch your name rise on the leaderboard. Good luck!

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Welcome to the Learn To Earn Cloud Challenge architecture track! These eight labs give you a blueprint of GCP's building blocks. At the end of each lab, you'll have hands-on experience with another tool or service to add to your resume. Complete this game to earn the Architecture game badge, and you'll be one step closer to collecting all four Learn to Earn Cloud Challenge badges (see "what's next" below for more information). Race the clock to increase your score and watch your name rise on the leaderboard. Good luck!

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Welcome to the Learn To Earn Cloud Challenge! These eight labs give you a quick hands-on introduction to eight different GCP tools and services. At the end of each lab, you'll have another skill to add to your list. Complete this game to earn the Essentials game badge, and you'll be one step closer to collecting all four Learn to Earn Cloud Challenge badges (see "what's next" below for more information). Race the clock to increase your score and watch your name rise on the leaderboard. Good luck!

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Earn a skill badge by completing the Build and Secure Networks in Google Cloud course, where you will learn about multiple networking-related resources to build, scale, and secure your applications on Google Cloud. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge, and final assessment challenge lab, to receive a digital badge that you can share with your network.

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Earn a skill badge by completing the Develop your Google Cloud Network course, where you learn multiple ways to deploy and monitor applications including how to: explore IAM rols and add/remove project access, create VPC networks, deploy and monitor Compute Engine VMs, write SQL queries, deploy and monitor VMs in Compute Engine, and deploy applications using Kubernetes with multiple deployment approaches. A skill badge is an exclusivedigital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Earn a skill badge by completing the Set Up a Google Cloud Network course, where you will learn how to perform basic networking tasks on Google Cloud Platform - create a custom network, add subnets firewall rules, then create VMs and test the latency when they communicate with each other. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge, and final assessment challenge lab, to receive a digital badge that you can share with your network.

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Earn a skill badge by completing the Explore Machine Learning Models with Explainable AI quest, where you will learn how to do the following using Explainable AI: build and deploy a model to an AI platform for serving (prediction), use the What-If Tool with an image recognition model, identify bias in mortgage data using the What-If Tool, and compare models using the What-If Tool to identify potential bias. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest and the final assessment challenge lab to receive a skill badge that you can share with your network.

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Earn the advanced skill badge by completing the Use Machine Learning APIs on Google Cloud course, where you learn the basic features for the following machine learning and AI technologies: Cloud Vision API, Cloud Cloud Translation API, and Cloud Natural Language API. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Complete the intermediate Deploy Kubernetes Applications on Google Cloud skill badge to demonstrate skills in the following: configuring and building Docker container images, creating and managing Google Kubernetes Engine (GKE) clusters, utilizing kubectl for efficient cluster management, and deploying Kubernetes applications with robust continuous delivery (CD) practices. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course and the final assessment challenge lab to receive a skill badge that you can share with your network.

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Complete the intermediate Engineer Data for Predictive Modeling with BigQuery ML skill badge to demonstrate skills in the following: building data transformation pipelines to BigQuery using Dataprep by Trifacta; using Cloud Storage, Dataflow, and BigQuery to build extract, transform, and load (ETL) workflows; and building machine learning models using BigQuery ML. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge course, and final assessment challenge lab, to receive a digital badge that you can share with your network.

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Complete the introductory Derive Insights from BigQuery Data skill badge to demonstrate skills in the following: write SQL queries, query public tables, load sample data into BigQuery, troubleshoot common syntax errors with the query validator in BigQuery, and create reports in Looker Studio by connecting to BigQuery data. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Earn a skill badge by completing the Set Up an App Dev Environment on Google Cloud course, where you learn how to build and connect storage-centric cloud infrastructure using the basic capabilities of the of the following technologies: Cloud Storage, Identity and Access Management, Cloud Functions, and Pub/Sub. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Complete the introductory Prepare Data for ML APIs on Google Cloud skill badge to demonstrate skills in the following: cleaning data with Dataprep by Trifacta, running data pipelines in Dataflow, creating clusters and running Apache Spark jobs in Dataproc, and calling ML APIs including the Cloud Natural Language API, Google Cloud Speech-to-Text API, and Video Intelligence API. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Complete the introductory Implement Load Balancing on Compute Engine skill badge to demonstrate skills in the following: writing gcloud commands and using Cloud Shell, creating and deploying virtual machines in Compute Engine, and configuring network and HTTP load balancers. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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