13
Conversational AI telephony and chat integrations
13
Conversational AI telephony and chat integrations
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This course explores how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem
Kursinformationen
Ziele
- Understand the basics of telephony connectivity and architecture.
- Identify how different telephony connectivity configurations can affect the accessibility of Conversational Agents and Agent Assist features
- Review other Frontend integration options from one-click telephony to open source SMS
Voraussetzungen
Completion of the "Foundations for building Conversational Agent with Conversational AI" learning path
Zielgruppe
CAs, CDs, Cloud Architects, UI Integration/Telephony Engineers
Verfügbare Sprachen
English