• Differentiate between transcripts and display a clear understanding of the customer journey.
• Illustrate an understanding of Dialogflow CX log data and conversational basics.
• Identify how to transform Dialogflow CX data into information.
• Learn how to analyze the best ways to answer ad-hoc questions using SQL.
• Utilize Looker Studio to create custom dashboards.
• Understand the process of collaborating with Dialogflow CX developers on reporting.
• Determine which tools you can use to help achieve feedback loop analysis.

Basic Performance Measurement

Data Scientists, Data Engineers

English