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After completing this module, you will be able to explain conversation summarization for Agent Assist.

","steps":[{"id":"498650","prompt":null,"isOptional":true,"activities":[{"id":"491461","href":"/paths/371/course_templates/1102/video/491461","isLocked":false,"duration":279000,"title":"Conversation summarization in a nutshell","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"71760","title":"Data Preparation","description":"

After completing this module, you will be able to describe and evaluate the steps required to prepare data in conversation summarization for Agent Assist.

","steps":[{"id":"498651","prompt":null,"isOptional":true,"activities":[{"id":"491462","href":"/paths/371/course_templates/1102/video/491462","isLocked":false,"duration":88000,"title":"Data preparation","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"498652","prompt":null,"isOptional":false,"activities":[{"id":"491463","href":"/paths/371/course_templates/1102/quizzes/491463","isLocked":false,"duration":300000,"title":"Data Preparation Quiz","description":null,"type":"quiz","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"71761","title":"Data Labelling","description":"

This module explores the steps involved in data labelling for the creation of impactful summaries through conversation summarization in Agent Assist.

","steps":[{"id":"498653","prompt":null,"isOptional":true,"activities":[{"id":"491464","href":"/paths/371/course_templates/1102/video/491464","isLocked":false,"duration":541000,"title":"Data labelling","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"498654","prompt":null,"isOptional":false,"activities":[{"id":"491465","href":"/paths/371/course_templates/1102/quizzes/491465","isLocked":false,"duration":300000,"title":"Data Labeling Quiz","description":null,"type":"quiz","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"71762","title":"Building a Custom Model","description":"

This module explores the steps involved in building a conversation summarization model and how to access it via the Agent Assist UI console.

","steps":[{"id":"498655","prompt":null,"isOptional":true,"activities":[{"id":"491466","href":"/paths/371/course_templates/1102/video/491466","isLocked":false,"duration":339000,"title":"Building a custom model","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"498656","prompt":null,"isOptional":false,"activities":[{"id":"491467","href":"/paths/371/course_templates/1102/quizzes/491467","isLocked":false,"duration":300000,"title":"Building a Custom Model Quiz","description":null,"type":"quiz","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"71763","title":"Model Deployment","description":"

This module explores the requirements for the deployment of a conversation summarization model in Agent Assist.

","steps":[{"id":"498657","prompt":null,"isOptional":true,"activities":[{"id":"491468","href":"/paths/371/course_templates/1102/video/491468","isLocked":false,"duration":92000,"title":"Model Deployment","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"498658","prompt":null,"isOptional":false,"activities":[{"id":"491469","href":"/paths/371/course_templates/1102/quizzes/491469","isLocked":false,"duration":300000,"title":"Model Deployment Quiz","description":null,"type":"quiz","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"71764","title":"Model Evaluation","description":"

This module explores the key steps for the evaluation of a custom trained model in Agent Assist.

","steps":[{"id":"498659","prompt":null,"isOptional":true,"activities":[{"id":"491470","href":"/paths/371/course_templates/1102/video/491470","isLocked":false,"duration":111000,"title":"Model evaluation","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"498660","prompt":null,"isOptional":false,"activities":[{"id":"491471","href":"/paths/371/course_templates/1102/quizzes/491471","isLocked":false,"duration":300000,"title":"Model Evaluation Quiz","description":null,"type":"quiz","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"71765","title":"Model Improvement","description":"

This module explores ways to continuously improve a custom trained model built in Agent Assist and identify common issues within the model deployment process.

","steps":[{"id":"498661","prompt":null,"isOptional":true,"activities":[{"id":"491472","href":"/paths/371/course_templates/1102/video/491472","isLocked":false,"duration":290000,"title":"Model improvement","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"498662","prompt":null,"isOptional":false,"activities":[{"id":"491473","href":"/paths/371/course_templates/1102/quizzes/491473","isLocked":false,"duration":300000,"title":"Model Improvement Quiz","description":null,"type":"quiz","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"71766","title":"Custom LLM Summarization","description":"

After completing this module, you will be able to use the custom sections feature of LLM Summarization.

","steps":[{"id":"498663","prompt":null,"isOptional":true,"activities":[{"id":"491474","href":"/paths/371/course_templates/1102/video/491474","isLocked":false,"duration":143000,"title":"Custom LLM Summarization","description":null,"type":"video","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false},{"id":"498664","prompt":null,"isOptional":false,"activities":[{"id":"491475","href":"/paths/371/course_templates/1102/quizzes/491475","isLocked":false,"duration":300000,"title":"Custom LLM Summarization Quiz","description":null,"type":"quiz","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"71767","title":"Additional Resources","description":"

This module includes the list of additional resources that complement the course learning.

","steps":[{"id":"498665","prompt":null,"isOptional":true,"activities":[{"id":"491476","href":"/paths/371/course_templates/1102/documents/491476","isLocked":false,"duration":1800000,"title":"Additional Resources","description":null,"type":"document","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":false},{"id":"next-steps","title":"Your Next Steps","description":null,"steps":[{"id":"badge-step","prompt":null,"isOptional":true,"activities":[{"id":"badge","href":null,"isLocked":true,"duration":null,"title":"Course Badge","description":null,"type":"badge","isComplete":false,"inProgress":false,"score":null,"disabled":false}],"isComplete":false,"isTestedOut":false,"allActivitiesRequired":false}],"expanded":true}]

04

Agent Summarization (Custom)