04
Agent Summarization (Custom)
04
Agent Summarization (Custom)
In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.
课程信息
目标
- Understand conversation summarization in a nutshell.
- Learn how to evaluate the required steps to prepare data.
- Understand how to Identify the best practices for reviewing steps for labelling data.
- Learn the important model details and steps for building a model.
- Develop a clear understanding of model deployment.
- Understand the key metrics to evaluate a model.
- Understand the common issues with your model and identify ways for improving it.
- Learn LLM with its custom sections feature.
前提条件
Agent Assist Voice and Integrations
受众
ML Engineers, Data Scientists
支持的语言
English
学完本课程后，我可以做些什么？
学完本课程后，您可以探索学习路线 中的其他内容或浏览学习目录
我能获得什么徽章？
学完一门课程后，您将获得结业徽章。徽章可在个人资料中供查看，还可在社交网络上分享。
有兴趣通过我们的点播课程合作伙伴之一来学习本课程吗
在 Coursera 和 Pluralsight 上探索 Google Cloud 内容
更喜欢跟随讲师学习？