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04

Agent Summarization (Custom)

04

Agent Summarization (Custom)

45 分钟 高级 universal_currency_alt 免费

In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.

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Agent Summarization (Custom)徽章
info
课程信息
目标
  • Understand conversation summarization in a nutshell.
  • Learn how to evaluate the required steps to prepare data.
  • Understand how to Identify the best practices for reviewing steps for labelling data.
  • Learn the important model details and steps for building a model.
  • Develop a clear understanding of model deployment.
  • Understand the key metrics to evaluate a model.
  • Understand the common issues with your model and identify ways for improving it.
  • Learn LLM with its custom sections feature.
前提条件

Agent Assist Voice and Integrations

受众
ML Engineers, Data Scientists
支持的语言
English
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