07 DFCX Bot Building Quality Assurance and Deployment Lifecycle

07

DFCX Bot Building Quality Assurance and Deployment Lifecycle

Name: DFCX Bot Building Quality Assurance and Deployment Lifecycle
Rating: 4.02 (57 reviews)

magic_button

CI/CD

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1 小时 15 分钟中级

This course explores the quality assurance best practices and the tools available in Dialogflow CX to ensure production grade quality during Virtual Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle

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info

课程信息

目标

Understand the different levels of testing required to ensure production grade quality in Virtual Agent development in Dialogflow CX
Understand the importance of creating a Customer User Journey first approach to testing
Understand how to best create test cases in Dialogflow CX
Learn how to implement an end-to-end testing plan and highlight additional testing considerations.
Understand how to best set up a CI/CD pipeline and a robust DevOps automation framework in Dialogflow CX

前提条件

Minimum Viable Steering Bot, Intro to CCAI and CCAI Engagement Framework, CCAI Architecture, DFCX Virtual Agent Delivery Framework, Conversation Design Fundamentals, Webhook Fundamentals, Basic Performance Measurement

受众

Quality Analysts

支持的语言

English

07

DFCX Bot Building Quality Assurance and Deployment Lifecycle

07

DFCX Bot Building Quality Assurance and Deployment Lifecycle

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